information about withdrawal
Rights regarding withdrawal from a transaction
You can cancel a statement of concluding an agreement within 14 days, without specifying any reasons, in writing (e.g. letter, fax, email), or – if the cancellation takes place within the specified period – by sending the goods back. The respective period begins at the moment of receiving this information in writing. In order to observe the cancellation period, it suffices to send a withdrawal notification, or the goods themselves, within appropriate time. The cancellation is to be sent to:
coach-phone GbR, Ängelholmer Str. 32, 59174 Kamen, Germany, , Telefax: +49 (0)5973 934193
Conditions of cancellation
In the case of effective cancellation, it is necessary to return the required goods, and. If applicable, required benefits (e.g. interest). Shall you be unable to return the goods to us in their entirety, you are to make a partial return, or the goods are to be returned are deteriorated, it is necessary to provide appropriate compensation. In the case of shipping goods, this proviso shall not be applicable if damage or deterioration of the goods result only from inspection, e.g. carried out at an outlet. N other cases, it is possible to avoid compensation claims by using the goods properly, not treating them as property, and refraining from actions which could contribute to damage. Goods shippable in packages cane be sent at one's own risk. You incur the costs of such parcel if the supplied goods are in accordance with the order, and their price does not exceed the amount of 40 Euro, or, if the price of the goods is higher price, the payment or contractual, partial payment was not paid at the moment of cancellation. In other cases, the return shipment is free. Goods which can be sent in this manner must be collected at your premises. Obligations in the scope of payment must be fulfilled within 30 days. The period commences at arrival of a purchase cancellation statement, or sending the goods back, whereas on our part – upon collection of the same.
End of information about cancelling purchase.